Valerie Stapleton has owned and operated The BodyWorks Spa in Crescent City for five years. Located at 851 Third St., the spa offers a wide variety of options for pampering the body and helping clients feel good.
Q: What do you do and how long have you been doing it?
Stapleton: I've been practicing here in Crescent City for five years now. I have four massage therapists and two cosmetologists. We do custom facials, body wraps, manicures and pedicures. We offer all types of massage, reflexology, and body work. We're getting ready within the next two months to add two hair stations.
Q: What inspired you to go into this line of work?
Stapleton: I've been doing massage for about 26 years now. I've been in some form of health care since I was a candy striper in high school when I was 14. Then I went on into nursing. I've found that massage was my third and final career.
Q: What training or education did you need?
Stapleton: When I first became a massage therapist, there was a 500 hour requirement in Nevada. I went to several massage schools, the last one being the University of Nevada at Reno. There is a minimum 16 to 20 hours of continuing education required per year for massage and body work. I also require that whoever works here on the body become a certified Associated Body Massage Professional and the cosmetologists are certified Associated Skin Care Professionals, which also requires continuing education.
Q: Were you previously in another line of work or business? What kind of business? Where? When?
Stapleton: I was an LPN before this. I practiced nursing until 1976. In 1982 I started studying massage and I began practicing full time in 1984. I think the most important thing I learned was knowing how to deal with customers and going that extra mile for the customer. And that applies in any field.
Q: How has your business changed over the years?
Stapleton: In the beginning, it was more medical type massage. More and more people are coming to me for relaxation. I think in general people are more aware of their bodies today and want to feel good and pain-free.
Q: How to you define success for your business?
Stapleton: Satisfied customers. That's the main thing for being successful. We stand behind our work 100 percent. If there's something someone doesn't like, we try to fix it to best suit them.